Frequently AskedQuestions
Find answers to common questions about My AI Avatars. Can't find what you are looking for? Contact us.
General Questions
What is My AI Avatars?
My AI Avatars is an AI-powered platform that transforms your photos into stunning, professional avatars using advanced machine learning technology. Create unique, high-quality avatars perfect for social media, professional profiles, and more.
How does AI avatar generation work?
Our platform uses state-of-the-art AI models to analyze your uploaded photo and generate multiple avatar variations. The AI learns facial features, expressions, and characteristics to create unique, personalized avatars in various artistic styles.
What makes My AI Avatars different?
We offer lightning-fast generation times, high-resolution outputs, multiple artistic styles, and a user-friendly interface. Plus, all avatars come with full commercial usage rights and are processed with strict privacy measures. Our AI models are continuously updated to provide better quality and more style options than competitors.
Is there a free trial?
While we do not offer a free trial, you can create a free account to explore our platform. Our Starter plan is affordable and perfect for trying out the service. We also offer a 30-day money-back guarantee if you are not satisfied with your results.
Can I use My AI Avatars for business purposes?
Absolutely! All avatars come with full commercial usage rights. You can use them for business profiles, marketing materials, social media, websites, advertisements, and any other commercial purposes. There are no additional licensing fees or restrictions.
Getting Started
Do I need to create an account?
Yes, creating an account is required to generate and manage your avatars. It is free to sign up and you can get started immediately. No credit card is required for the free account.
What type of photos work best?
For best results, use clear, front-facing photos with good lighting. Avoid photos with sunglasses, hats that cover your face, or multiple people. High-resolution photos with your face clearly visible produce the best avatar results.
What file formats are supported?
We support common image formats including JPG, JPEG, PNG, and WEBP. Maximum file size is 10MB. For optimal results, we recommend using high-quality images (at least 512x512 pixels).
How do I upload my photo?
Simply go to the Create Avatar page, click the upload area, and select your photo from your device. You can drag and drop images or browse your files. Once uploaded, the AI will process your image. Make sure your photo meets our requirements for best results.
Can I upload multiple photos at once?
Currently, you can upload one photo at a time for avatar generation. Each upload generates a new avatar. If you want multiple avatars, you can upload different photos separately or use our Pro plan, which includes multiple avatars per pack.
What if my photo does not meet the requirements?
If your photo does not meet our requirements, the AI may still process it, but results may not be optimal. We recommend using clear, front-facing photos with good lighting. If you are unsure, try uploading and see the results - you can always regenerate with a better photo.
Avatar Generation
How long does it take to generate an avatar?
Typically, avatar generation takes 2-5 minutes. Pro plan users get priority processing and faster results, usually within 1-3 minutes. Processing time may vary based on server load and image complexity.
What image quality do I get?
All avatars are generated in high resolution (1024x1024px) suitable for professional use, social media profiles, printing, and marketing materials. The quality is consistent across all plans.
How many avatar styles are available?
We offer multiple artistic styles including realistic, artistic, cartoon, and more. Starter plans include access to multiple styles, while Pro and Enterprise plans unlock all available styles and customization options.
Can I regenerate an avatar if I do not like it?
Yes! You can regenerate avatars using the same or different photos. Each generation uses a new credit from your plan. If you are not satisfied with results, you can try again with a different photo or style.
Can I customize my avatar after generation?
Currently, avatars are generated as-is based on your uploaded photo and selected style. However, you can always regenerate with different styles or upload a new photo to create variations. We are working on adding more customization options in future updates.
How many avatar variations do I get per generation?
Each generation produces one avatar based on your uploaded photo and selected style. You can generate multiple avatars by uploading different photos or using different styles. Pro and Enterprise plans offer multiple avatars per pack.
What happens if I am not satisfied with my avatar?
If you are not satisfied with your avatar, you can regenerate using a different photo or style. We also offer a 30-day money-back guarantee if you are not happy with the results. Contact our support team for assistance with refunds or regeneration.
Pricing & Payments
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, and other popular payment methods through our secure payment gateway. All transactions are processed securely and encrypted.
Are there any hidden fees?
No hidden fees! The price you see is the price you pay. All plans include high-resolution downloads and full commercial usage rights. There are no additional charges for downloads or usage.
Can I upgrade or downgrade my plan?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we will prorate any differences. Unused credits from your current plan will be carried over where applicable.
Do you offer refunds?
We offer a 30-day money-back guarantee if you are not satisfied with your avatars. Contact our support team for assistance. Refunds are processed within 5-7 business days.
Do credits expire?
Credits from Starter and Pro plans do not expire. Enterprise plan credits are managed according to your custom agreement. You can use your credits at any time, and they remain in your account until used.
What's the difference between Starter, Pro, and Enterprise plans?
Starter plan is perfect for individuals wanting to try the service with single avatar generation. Pro plan offers multiple avatars per pack, priority processing, and access to all styles. Enterprise plan provides unlimited avatars, API access, custom styles, and dedicated support for businesses.
Can I purchase additional credits?
Yes! You can purchase additional credits at any time. Credits are added to your account immediately after purchase and can be used for future avatar generations. Contact us for bulk credit purchases or Enterprise pricing.
Privacy & Security
Is my data secure?
Yes! We use industry-standard encryption (SSL/TLS) to protect your data during transmission and storage. Your photos are processed securely and never shared with third parties. We follow strict data protection protocols.
What happens to my uploaded photos?
Your uploaded photos are used solely for avatar generation and are stored securely. You can delete your photos and avatars at any time by contacting us. We never use your photos for training AI models or share them with third parties.
Can I delete my photos and avatars?
Absolutely! You have full control over your data. You can delete individual photos and avatars at any time by contacting us. Deleted items are permanently removed from our servers.
Do you share my information with third parties?
No, we never share your personal information or photos with third parties. Your data is used exclusively for providing our avatar generation service. Please review our Privacy Policy for more details.
How long are my photos and avatars stored?
Your photos and avatars are stored securely on our servers. You can access them through your account at any time. You have full control to delete your photos and avatars whenever you want. Deleted items are permanently removed from our servers.
Is my payment information secure?
Yes, absolutely! We use industry-standard encryption and secure payment processors. We never store your full payment card details on our servers. All payment transactions are processed through PCI-compliant payment gateways.
Usage & Rights
Can I use the avatars commercially?
Yes, all avatars come with full commercial usage rights. You can use them for business profiles, marketing materials, social media, websites, advertisements, and any other commercial purposes without restrictions.
Do I own the avatars I create?
Yes, you own the avatars you create. Once generated, you have full rights to use, modify, distribute, and sell your avatars as you see fit. There are no ongoing licensing fees.
Can I print my avatars?
Yes! The high-resolution format (1024x1024px) is perfect for printing. You can use your avatars for business cards, posters, merchandise, or any print materials you need.
Can I use avatars on social media?
Absolutely! Your avatars are perfect for social media profiles, posts, stories, and any other social media content. They're optimized for platforms like Instagram, Twitter, LinkedIn, Facebook, and more. The high-resolution format ensures they look great on all platforms.
Can I edit my avatars in other software?
Yes! Since you own the avatars, you can edit them in any image editing software like Photoshop, GIMP, Canva, or any other tool. The high-resolution format (1024x1024px) makes them perfect for editing and customization.
Are there any restrictions on how I can use my avatars?
No restrictions! You have full ownership and can use your avatars for any purpose - personal, commercial, marketing, social media, printing, merchandise, or any other use. The only restriction is that you cannot use them to create avatars of others without their consent.
Technical Support
What browsers are supported?
We support all modern browsers including Chrome, Firefox, Safari, Edge, and Opera. For the best experience, we recommend using the latest version of your browser.
Is there a mobile app?
Currently, we offer a fully responsive web application that works great on mobile devices. You can access all features through your mobile browser. A dedicated mobile app is coming soon!
What if my avatar generation fails?
If generation fails, please check your internet connection and try again. If the issue persists, contact our support team. We'll investigate and ensure you don't lose your credit for failed generations.
How do I contact support?
You can reach our support team through the Contact page. We typically respond within 24 hours. Enterprise customers receive priority support with faster response times.
What if I experience technical issues?
If you encounter any technical issues, first try refreshing the page or clearing your browser cache. If the problem persists, contact our support team with details about the issue, including your browser type and any error messages. We will help resolve the issue quickly.
Do you offer API access?
Yes! API access is available for Enterprise customers. Our API allows you to integrate avatar generation directly into your applications, websites, or services. Contact us for more information about API access, pricing, and documentation.
Can I download my avatars multiple times?
Yes! Once generated, you can download your avatars as many times as you need. They remain accessible in your account, and you can download them in high resolution whenever you want. There are no limits on downloads.
Still Have Questions?
Our support team is here to help. Get in touch and we will respond as soon as possible.